Privacy Policy
Business Name: EVE by Steely
Website: evebysteely.com
Location: Sri Lanka
At EVE by Steely we respect your privacy and are committed to protecting your personal information in accordance with applicable laws in Sri Lanka, including the Personal Data Protection Act, No 9 of 2022. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or contact us.
1. Information We Collect
When you Interact with our website or make a purchase, we may collect:
- Full name
- Billing and Delivery address (within Sri Lanka or overseas)
- Contact Number (mobile/whatsApp)
- Email address
- Order Details and measurements (for costume or Bridal orders)
- Payment information (processed securely through third party providers)
Technical Information
- IP address
- Browser Type
- Device Information
- Cookies and usage data
2. How We Use Your Information
We use your information to:
- Process and deliver your order through local courier services
- Contact you regarding fittings, Bridal consultations, or order updates
- Provide customer support via phone, WhatsApp or email
- Improve our products and website experience
- Send promotional messages or new collection updates (only with your consent)
- Comply with Sri Lankan legal and regulatory requirements
3. Payments
We may accept payments via:
- Credit/Debit cards
- Bank Transfers (Sri Lankan banks)
- Online payment Gateways
- Cash on Delivery (where applicable)
All electronic payments are processed securely through trusted third-party payment providers. We do not store your full card details.
4. Sharing Your Information
We do not sell or rent your personal information. We may share limited information with:
- Local and International courier services
- Payment processing providers
- Professional advisers (if legally required)
- Government authorities when required under Sri Lankan law
5. Data Protection and Storage
We take responsible administrative, technical, and physical measures to protect your personal data from unauthorised access, misuse, loss, or disclosure. Your data maybe stored securely in digital systems or protected records accessible only to authorised personal.
6. Your Rights Under Sri Lankan Law
Under the personal Data Protection Act of Sri Lanka, you may have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your data (where legally permitted)
- Withdraw consent for marketing communications
To exercise your right please contact us at: hello@evebysteely.com
7. Cookies
Our website uses cookies to enhance your browsing experience and improve our services. You may disable cookies through your browser settings.
8. Third-Party Services
Our website may includes links to social media platforms such as Instagram, Facebook, or other third-party services. We are not responsible for the privacy practices of those platforms.
9. Changes to the Privacy Policy
We may update his Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.